Help centre
The questions schools ask before they move their records, and where to go for the rest.
Getting started
Create your school, upload the roll you already keep, and check the dry run before anything is written.
Create your schoolSecurity and your data
How schools are kept apart, how permissions are checked, and why nothing is ever hard-deleted.
How it is enforcedPlans and limits
What counts towards your student limit, what happens at it, and how to move between plans.
See pricingEvery question, answered
How long does it take to get started?
Minutes to have your school's address live, and an afternoon to be operational. You create the school, upload your existing roll as a spreadsheet, and check the dry-run report before anything is written. There is no implementation project and nothing to install.
Is our data separate from other schools?
Yes, and it is enforced by the database rather than by the application. Every record carries your school's identifier and the database itself refuses a read that crosses schools, so a mistake in our code cannot show your records to anyone else. We test that against a live database, not only in theory.
What does it cost, and is there really a free plan?
Community is free for up to 300 students, with no time limit. Attendance, the timetable, fees and AI are on Pro; the roll, admissions, subjects, tests, the gradebook, course content and the notice board are all on the free plan. Pro is priced by the students you carry, never by teacher, and staff logins are unlimited on both. The full price list is on the pricing page.
Can parents use it without an app?
Yes. Onflows runs in a browser on any phone. Parents get their own login and see attendance, homework, results and circulars for each of their children. One login per family, however many children they have with the school.
What happens to last year's records?
They stay readable forever. A closed academic year is archived rather than deleted, students are promoted into the new year, and every student keeps a timeline that spans their whole time at the school. Nothing in Onflows is hard-deleted. A mistake is corrected by a record of the correction.
Does it work for our curriculum and our class structure?
It is set up for CBSE, ICSE, IB, Cambridge, the English National Curriculum, US K-12 and 83 more curricula in 21 countries, from pre-primary to the final year. Sections are optional. A school with one Class 5 and no sections works exactly as well as one with 5A through 5D.
Can we use our own domain?
Every school gets yourschool.onflows.app from day one, carrying your name, logo and colours. You can point your own domain at it instead; we verify you control it via a DNS record before it goes live.
What if we outgrow our plan?
You are warned from 80% of your student limit, and new admissions pause at 100% until the plan is raised. Nothing you already have is affected. You can move up or down at any time and your data, users and history stay exactly as they are.
Can we bring in the spreadsheets we already keep?
Yes. Your roll comes in from Excel or CSV: you map your columns to ours, and a dry run lists every problem it finds, such as duplicates, unreadable dates and missing guardians, before a single record is written. Nothing is created until you accept that report.
Does Onflows send SMS or WhatsApp to parents?
No. Circulars, homework and results reach parents in their own portal and by email today, and the delivery outcome is recorded against the message rather than assumed. SMS and WhatsApp sit under consideration on the roadmap, not in the product. If that is what decides your purchase, say so when you sign up.
Who in the school can see what?
Roles decide it, and the role is checked when the action runs rather than when the menu is drawn, so a teacher cannot reach another class's marks by guessing a URL. Each role's reach is a screen your school admin can change, and every change is recorded.
What happens if we leave Onflows?
You can export everything your school put in, and we delete it on request and confirm when it is done. Because nothing is hard-deleted while you are with us, that export is the whole history rather than only the year you are in.
Do you have a mobile app to install?
There is nothing to fetch from an app store. Onflows runs in the browser and installs to a home screen from there, so a parent on a mid-range phone gets an icon without a download, and there is nothing for anyone to update when we ship.
Is Onflows finished, or are we early?
You are early, and we would rather you knew. Homework hand-in and the class diary are being built now; the terms and the privacy policy are still in legal review. What is on the features page is live and enforced by the software. What is not there yet is on the roadmap, with the order stated and no dates attached.
Still need a person?
We would rather answer your actual question about your actual school than publish a generic article about it.
- Already using Onflows
- care@onflows.app
- Thinking about it, or anything else
- hello@onflows.app